Frequently Asked Questions
WHAT IS A ESCAPE ROOM?
An escape room is a fun interactive adventure in which people are locked in a room with other participants and have to use elements of the room to solve a series of puzzles, find clues, and escape the room within a set limit of time. Players must be observant, use their critical thinking skills, and cooperate as a team to escape the room and win the game. These games are great for couples, double dates, birthday parties, corporate team building events, and community organizations.
HOW LONG ARE YOUR GAMES?
Mega rooms have more puzzles, games, trivia and rooms to solve. You will have 60 minutes to solve the clues and escape the room. Total event duration is approximately 1 hour and 30 minutes including pregame introduction and post game answer walk-through.
Mini rooms have a compact amount of puzzles, games, trivia’s than our much larger mega rooms. You will have 20-25 minutes to solve the clues and escape the room. Total event duration is approximately 30-55 minutes including pregame introduction and post game answer walk-through.
Each Axe Throwing lane rental is one hour long and you may have up to 10 players per lane play in a face off, tournament, duos or more!
If you choose our social games ($10-15 per group) you and your group can enjoy our arcades, shuffleboard & pool tables for an hour!
Our online games have a large amount of puzzles, riddles, storied videos. The initial setup of gathering everyone on ZOOM and instructions on how to play should take you and your friends approximately 90-120 minutes to play and complete!
WHEN CAN WE BOOK?
Any time from 12pm – 12am Saturday or Sunday and 4pm – 12am Monday through Friday! Our doors are open for walk-ins but you may book appointments ahead of time to ensure the room or game you want to play is reserved for you.
WHAT SHOULD I WEAR?
Wear comfortable, non restrictive clothing and footwear when coming to play our escape games. High heels are strictly prohibited in our games so please plan accordingly.
ARE WE GOING TO SHARE A GAME WITH OTHERS?
Absolutely Not, WE ARE ALWAYS PRIVATE…when you rent the Escape Room, Axe Throwing Lanes or a Social Game with CUBO it is exclusive to your party. However, we do require a booking minimum of 2 players per attraction (except for Arcades where 1 player can play).
WHEN SHOULD I ARRIVE?
We strongly recommend you show up at least 15 minutes before your appointment. If you are late we may have to reschedule or cancel your booking.
WHAT HAPPENS IF I SHOW UP LATE?
If you fail to arrive on time, we may be unable to let you into the game. We do not want to disturb other players who already started the game. We strongly recommend you show up at least 15 minutes before your appointment. If you purchased Cancellation Protection, you may re-book a room when available or ask for a full refund.
WHO RUNS THE ESCAPE ROOM? OR AXE THROWING FACILITY?
We provide a game-master for all of our escape rooms, using a hidden camera they can see everything happening inside and in case of needed clues to proceed forward they can assist.
In our Axe Throwing Venue there is a dedicated coach/supervisor that helps you learn how to throw Axes and use the scoring technology.
ARE THERE ANY AGE RESTRICTIONS?
See each game for their recommended age limit. Children under the age of 13 must be accompanied by an adult to play in our escape rooms.
Our Axe Throwing Facility is for Adults 18+, unless minor accompanied by a guardian.
HOW MANY PLAYERS CAN ENTER AN ESCAPE ROOM?
We state in each attraction the maximum number of players, please review these before booking.
WHAT IF I HAVE A LARGE GROUP OR CORPORATE EVENT?
We can accommodate and even offer helpful talk backs / evaluations with our Game Master and Axe Throwing Trainer for corporate events. Please email us for more information: [email protected] or call us at (954)415-8652.
IS THERE AN AGE LIMIT TO AXE THROWING?
Participants must be eighteen years old and have the strength to safely use axes. ALL minors under eighteen must be accompanied by an adult and waivers must be completed by minors and their guardians.
CAN I RESCHEDULE OR CANCEL MY RESERVATION?
Because our CUBO Escapes Rooms are on such high demand, we do not allow cancellations unless you purchased cancellation protection when you booked your room ($5 per player). You may reschedule your day but you must provide a minimum notice of 48-hours and the day may not be currently reserved by another customer. If you call within 48 hours to cancel and do not have cancellation protection pre-purchased we will not refund or re-schedule you.
I HAVE A LARGE PARTY CAN I RESERVE MORE THAN 1 ESCAPE ROOM?
No problem. Additional rooms can be added to your booking.
I BOUGHT A GAME FOR 4 PEOPLE AND NOW MORE PEOPLE WANT TO GO!
No problem. Add-on guests will be charged at the door.
WHERE CAN I PARK AND HOW MUCH DOES IT COST?
We have 4 reserved parking locations across the street in Revolution Nightclub. They’re are also plenty of parking garages or lots in the area that may charge you a minimal fee.
I BOUGHT A GAME FOR 5 PEOPLE, BUT NOW SOME PEOPLE DON’T WANT TO GO!
Unfortunately, we cannot offer a refund for no-shows (unless they purchased cancellation protection). But, since we don’t specify WHICH 5 people the game is for, feel free to invite other people as replacements.
WHAT SHOULD I BRING?
We ask that you do not bring anything with you in our rooms. Cell phones, lighters and keys are prohibited in our rooms. All items can be placed in designated bins on site, but we ask that purses and bags remain in your car.
WHAT HAPPENS IF I NEED TO USE THE RESTROOM?
There are restrooms on site and we ask that you use them before the start of each game.
I HAVE A HEALTH CONDITION; CAN I STILL PLAY?
Certain health conditions are not suitable for specific rooms. People with severe heart conditions, epilepsy and pregnancy are not recommended to play. Please feel free to CONTACT US if you have any concerns .
IS IT SCARY?
Some rooms are horror themed, but there are no actors to scare you like a haunted house. Each game is designed to be thrilling and fun.
DO YOU ACCEPT CASH?
Cash is accepted for walk-in’s, however we prefer you book through our website to ensure the room or game you would like to play is available.